Last updated: 11 July 2026
Overview
This website is operated by Tom Gold Hair ("we", "us", "our"), based in Dubai, United Arab Emirates. By visiting our site or purchasing from us, you agree to these terms of service.
Our products
We sell hair extensions, haircare products, and professional styling tools and equipment. Some products are designed for use by trained professionals; please read product descriptions carefully and follow all usage instructions and safety guidance. Product images are for illustration and actual colours may vary slightly depending on your display.
Orders and acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order, including where a product has been listed at an incorrect price or with incorrect information, where fraud is suspected, or where stock is unavailable. If we cancel an order after payment has been taken, you will receive a full refund.
Prices and payment
Prices are displayed in UAE Dirhams (AED) and include VAT where applicable. Payment is taken at checkout using the payment methods shown there. We may change prices at any time; changes do not affect orders that have already been accepted.
Delivery, returns, and refunds
Delivery is governed by our Shipping Policy, and returns and refunds by our Return & Refund Policy.
Accounts
If you create a customer account, you are responsible for keeping your login credentials secure and for the accuracy of the information you provide.
Intellectual property
All content on this site, including text, images, logos, product names, and trade marks such as Protein Tips™, belongs to us or our licensors and may not be reproduced without permission.
Limitation of liability
Nothing in these terms excludes or limits any liability that cannot be excluded under applicable law. To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from use of our website or products. Professional tools and products must be used as directed; we are not responsible for outcomes resulting from misuse.
Governing law
These terms are governed by the laws of the United Arab Emirates, and any disputes are subject to the jurisdiction of the courts of the UAE.
Changes to these terms
We may update these terms from time to time. The version published on this page at the time of your order applies to that order.
Contact
Tom Gold Hair, Dubai, United Arab Emirates. Email: info@allrise.global