Shipping Policy

Last updated: 11 July 2026

Order processing

Orders are processed once payment has been confirmed. You will receive an order confirmation email when your order is placed, and a further notification when it has been dispatched, including tracking details where available.

Delivery within the UAE

  • Standard delivery: AED 25
  • Free standard delivery on orders of AED 200 or more

Delivery to the European Union

  • Tracked delivery: AED 70
  • Free delivery on orders of AED 2,000 or more

Orders delivered outside the UAE may be subject to import duties, taxes, or customs fees charged by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.

Pricing and VAT

All prices on this store are shown in UAE Dirhams (AED) and include VAT where applicable.

Delivery issues

Please make sure your delivery address is complete and accurate, as we cannot guarantee delivery to incorrectly entered addresses. If your order has not arrived within the timeframe indicated at dispatch, or arrives damaged, contact us at info@allrise.global with your order number and we will investigate promptly.

Contact

Questions about delivery? Email info@allrise.global.