Last updated: 11 July 2026
Tom Gold Hair ("we", "us", "our"), based in Dubai, United Arab Emirates, operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase through our website, or otherwise communicate with us.
Personal information we collect
Depending on how you interact with us, we may collect:
- Contact details, including your name, billing and shipping address, phone number, and email address.
- Payment and transaction information, including payment card details processed securely by our payment providers, and details of the products you view, add to your cart, purchase, or return. We do not store full payment card numbers.
- Account information, including your login details and preferences, if you create a customer account.
- Communications, including the information you provide when you contact us.
- Device and usage information, including your IP address, browser and device details, and how you navigate the site, collected through cookies and similar technologies.
How we use your information
- To provide our services: processing payments, fulfilling orders, managing your account, arranging delivery, and handling returns and exchanges.
- To communicate with you: order confirmations, dispatch and delivery updates, and responses to your enquiries.
- For marketing, where permitted: sending marketing emails you can opt out of at any time using the unsubscribe link in each message.
- For security and fraud prevention: protecting our services, authenticating accounts, and detecting fraudulent or malicious activity.
- To comply with legal obligations: responding to lawful requests and enforcing our terms.
How we share your information
We share personal information with service providers who perform services on our behalf, including Shopify Inc., which hosts our store; payment processors; delivery and fulfilment partners; and IT, analytics, and customer-support providers. We may also disclose information to comply with applicable law or valid legal process, in connection with a business transaction, or with your consent. We do not sell your personal information.
Shopify
Our store is hosted by Shopify, which collects and processes personal information about your access to and use of the store in order to provide and improve the services. Information you submit may be transferred to and processed by Shopify and third parties in countries other than your own. You can read more in the Shopify Consumer Privacy Policy or exercise rights over data processed by Shopify at the Shopify Privacy Portal.
Cookies
We use cookies and similar technologies to run the store, remember your preferences and cart, measure how the site is used, and support advertising. You can control cookies through your browser settings, although disabling them may affect how the site works.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at info@allrise.global. We may need to verify your identity before acting on a request, and we will respond within the timeframes required by applicable law. We will not discriminate against you for exercising your rights.
Retention and security
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. No security measures are perfect; we encourage you not to share sensitive information through unsecured channels.
Children
Our services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
International transfers
We may transfer, store, and process your information outside the country where you live, including through our service providers. Where required, we rely on recognised legal transfer mechanisms.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date above.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, email us at info@allrise.global, or write to Tom Gold Hair, Dubai, United Arab Emirates.